商学导论演讲稿 identifywhetherafirmproducesproductsorservices,itneedsaproductionprocess(alsocalledconversionprocess),oraseriesoftasksinwhichresourcesareusedtoproduceaproductorservice. manypossibleproductionprocessescanachievetheproductionofaspecificproduct.thus,effectiveproductionmanagement(oroperationsmanagement)aimsatdevelopinganefficient(relativelylow-cost)andhigh-qualityproductionprocessforproducingspecificproductsandservices.themainresourcesthatfirmsusefortheproductionprocessarehumanresources(employees),materials,andotherresources(suchasbuildings,machinery,andequipment)firmsthatproduceproductstendtousemorematerialsandequipmentintheirproductionprocess.firmsthatproduceservices(suchasinternetfirms)usemoreemployeesandinformationtechnology. humanresourcesfirmsmustidentifythetypeofemployeesneededforproduction.skilledlaborisnecessaryforsomeformsofproduction,butunskilledlaborcanbeusedforotherforms.theoperatingexpensesinvolvedinhiringhumanresourcesaredependentbothonthenumberofemployeesandontheirskilllevels.(putdifferentpeopleintheappropriatestation) materialsthematerialsusedintheproductionprocessarenormallytransformedbythefirm’shumanresourcesintoafinalproduct.suchasrubber,steel,paper.thenumberandthequalityisveryimportantbecauseitattachestothecost. otherresourcesabuildingisneededformostformsofproduction.manufacturersusefactoriesandoffices.servicefirmsuseoffices.rentthebuildings lastbutnotleastcombiningtheresourcesforproductionmanagersattempttoutilizetheresourcesjustdescribedinamanne第 1 页 共 2 页rthatachievesproductionatalowcost.theycombinethevariousresourceswiththeuseofworkstationsandassemblylines.aworkstationisanareainwhichoneormoreemployeesareassignedaspecifictask.aworkstationmayrequiremachineryandequipmentaswellasemployees.andanassemblylineconsistsofasequenceofworkstationsinwhicheachworkstationisdesignedtocoverspecificphasesoftheproductionprocess.employeesusebuildings,machinery,andequipmenttoconvertmaterialsintoaproductorservice. mostproductionprocessesaremoreefficientwhendifferentemployeesareassigneddifferenttasks.inthisway,employeescanutilizetheiruniquetypesofexpertisetospecializeinwhattheydobest.第 2 页 共 2 页