浅析中小企业员工绩效考核管理中的问题研究摘要:本文运用平衡记分卡理论、目标管理理论、人力资源管理理论、管理激励理论等理论,采取定性分析与定量分析相结合、规范分析与实证分析相结合、比较分析等方法,对绩效管理问题进行了深入地探讨,提出在建立适合中国中小型企业的绩效管理模式,具体有以下几方面的创新与特点:第一,系统地分析了目前中小型企业的特征以及知识型员工的特征。第二,在分析中国目前的中小型企业的的现状,目前绩效管理中存在的各种问题,借鉴先进经验,对绩效管理模式以及激励模式注入了新的内容,明确了小型企业应该采用的绩效管理模式。第三,以公司实践的具体案例做支撑,特别是采用层次分析法确定目标权重,使绩效考核管理体系更加科学、合理、实用和有效。关键词:激励机制;平衡记分卡;绩效考核;中小企业AbstractThisthesisusesBalancedScoreCard,BSCtheory,goalmanagementtheory,Humanresourcesmanagementtheory,theManagementtheories,motivationaltheoryandetc,adoptsqualitativeanalysisCombiningwithquantitativeanalysis,standardizesanalysis,comparativeanalysisandetc.withtherealexample,setsuponekindofperformancemanagementmodessuitingChinamediumandsmall-sized,especiallyITenterprise.Therearesomeinnovationandcharacteristicaspectsasfollows:First,thecharacteristicsofthesmallandmediumenterpriseandcharacteristicofknowledgetypestaffatpresentareanalyzedsystematically.Second,thecurrentsituationofChina'ssmallandmediumenterprise,variouskindsofquestionsexistinginperformancemanagementatpresentareidentified,Usingadvancedexperienceforreference,thistextthesisproposesanewlookatcontentpouringintotothemanagementmodeoftheperformance,andincentiveclearllyexpositiontheperformancemanagementmodewhichsmallandmediumenterprisesshouldadopt.Thethird,supportingsupportedbywithcompany’spracticeandusingquantitativeanalysismethodcombinedtogether,especiallyadoptingAnalyticHierarchyProcesstodeterminetheweightofthegoals.TheMakeperformanceexaminemanagementsystemismadefurtherscientifice,rational,practicalandeffective.Theadministratoroftheenterprisecanfindtheansweroftosolvingthepracticalproblems.KeyWords:Incentivemechanism;BalancedScoreCard;Performance;smallandmedium-Sizedenterprises目录一、中小企业绩效考核管理理论综述...........................................................4一、中小企业绩效考核管理理论综述...........................................................4(一)中小企业绩效考核管理的特点.....................................................4(二)员工绩效考核的理论基础.............................................................41、目标管理的应用现状.....................................................................42、目标管理在绩效评价中的改进与完善目标管理.........................5二、中小企业绩效考核管理的现状...............................................................6(一)中小企业绩效考核管理的现状:.................................................6(二)我国中小企业企业在绩效管理中存在的问题:.........................61.绩效管理目的不够明确....................................................................72.绩效管理操作不够规范....................................................................73.绩效考评不够客观、透明................................................................74.团队绩效和个人绩效脱节................................................................8(三)绩效考核管理的实证分析:.........................................................8三、中小企业绩效考核的实施的方法....................................