摘要现代经济不断的在进行全球化的发展,市场竞争也变得越来越激烈。其中,最为突出的表现就在人才的竞争上。资源型企业如何在经济全球化的大背景下,在激烈的市场竞争中取胜,其中的关键因素之一,就是企业对于人才的培训与管理。在企业经营发展过程中,人才对于企业的经营管理起着很关键的作用。对于企业员工管理水平的高低,直接影响着企业的实力。但是在我国现有的企业培训的实习情况就完全不符,很多企业在营销管理方面有了很大的投入但是没有系统以及针对性。所以本文就资源型企业对营销人员的管理结合实际存在的问题进行了系统性的分析,对我国资源型企业的营销人员管理也给出了一些建议,希望能够使资源型企业提升营销人员管理实力。关键词:资源型企业;营销人员;管理策略;AbstractThemoderneconomyisconstantlyundergoingthedevelopmentofglobalization,andmarketcompetitionhasbecomeincreasinglyfierce.Amongthem,themostprominentperformanceisinthecompetitionoftalents.Howresource-basedcompanieswininthefiercemarketcompetitionunderthebackgroundofeconomicglobalization,oneofthekeyfactorsisthetrainingandmanagementoftalents.Intheprocessofbusinessdevelopment,talentplaysakeyroleinthebusinessmanagementofthecompany.Thelevelofcorporatestaffmanagementdirectlyaffectsthestrengthofthecompany.However,thepracticesituationoftheexistingenterprisetraininginourcountryistotallyinconsistent.Manycompanieshaveinvestedalotinmarketingmanagementbuttheyhavenotbeensystematicallyandtargeted.Therefore,thispapersystematicallyanalyzesthemanagementofmarketingpersonnelbasedonresource-basedcompanies,andpresentssomesuggestionsonthemanagementofmarketingpersonnelforresource-basedenterprisesinChina.Itishopedthatresource-basedcompaniescanimprovethemanagementcapabilitiesofmarketingpersonnel.KeyWords:Resource-basedenterprises;marketingpersonnel;managementstrategies;目录一、绪论....................................................................4(一)研究背景..........................................................4(二)研究目的及意义....................................................4(三)国内外文献综述....................................................5(四)研究的主要内容...................................................6二、基本概念与理论..........................................................6(一)资源型企业界定....................................................6(二)营销人员管理理论..................................................6三、资源型企业营销人员管理中的问题分析......................................8(一)销售区域管理问题分析..............................................8(二)销售队伍管理问题分析..............................................8(三)客户服务管理问题分析..............................................9(四)忽视顾客关系营销..................................................9四、资源型企业营销人员管理优化策略.........................................10(一)区域营销人员管理策略.............................................10(二)销售队伍管理策略.................................................10(三)客户服务管理策略.................................................13结论...................................................................16致谢...................................................................17参考文献...................................................................18附录一.....................................................................19附录二.......................................................................