酒店管理专业实习生潜流失现状分析和对策研究摘要据世界酒店组织预测，由于中国经济的快速发展，2020年中国很有可能变成世界酒店行业增长率发展最为迅速的国家。酒店管理专业实习生是酒店的主要人才来源，然而目前酒店业出现“人才荒”的现象，酒店管理专业实习生潜流失问题日趋严重。本文首先介绍了酒店管理专业实习生的相关内容，包括国内外的研究现状，阐述目前南昌五星级酒店管理专业实习生潜流失的问题，然后通过问卷调查的实施和分析，对南昌五星级酒店管理专业实习生潜流失现状进行分析和总结，并提出对策，实现个人能力提升、学校目标完成且和酒店的合作模式不影响自身利益、酒店的人才保留三位一体。关键词：酒店管理专业；实习生；潜流失CurrentSituationAnalysisandCountermeasureResearchonthePotentialLossofInternsMajoringinHotelManagementAbstractAccordingtotheforecastoftheWorldHotelOrganization,by2020,ChinawillbecomethefastestgrowingcountryintheWorldHotelindustry.Hotelmanagementinternsarethemainsourceoftalentsinhotels.However,thereisashortageoftalentsinthehotelindustry.Thepotentiallossofhotelmanagementinternsisbecomingmoreandmoreserious.Thispaperfirstintroducestherelevantcontentsofhotelmanagementinterns,includingtheresearchstatusathomeandabroad,thenelaboratesonthepotentiallossoffive-starhotelmanagementinternsinNanchang,andthenanalysesit,drawsconclusionsthroughtheimplementationandanalysisofthequestionnairesurvey,andputsforwardcountermeasuresforthepotentiallossoffive-starhotelmanagementinternsinNanchang,soastorealizepersonalrealization.Abilityimprovement,schoolgoalaccomplishmentandcooperationmodewiththehoteldonotaffecttheirowninterests,HoteltalentretentionTrinityKeywords:MajoringinHotelManagement;Interns;latentturnover目录摘要................................................................I关键词..............................................................IAbstract...........................................................IIKeywords..........................................................II目录..............................................................III一、绪论.............................................................1（一）研究背景...................................................1（二）研究意义...................................................11、实践意义......................................................12、理论意义......................................................1（三）国内外文献综述.............................................21、国外研究综述..................................................22、国内研究综述..................................................2（四）研究思路和研究方法.........................................31、研究思路......................................................32、研究方法......................................................3（五）研究对象的界定.............................................31、酒店研究的界定和选择..........................................32、酒店实习生的范围界定..........................................4（六）论文创新...................................................5二、分析酒店管理专业实习生潜流失的因素..............................5（一）因素分析...................................................5（二）南昌五星级酒店管理专业实习生潜流失现状.....................6（三）南昌五星级酒店管理专业实习生潜流失的影响...................61、对个人投入和高等教育资源的浪费................................72、酒店成本增高............................................
