明源CRM客户服务管理系统操作手册售后服务咨询热线：0755–83283496售后服务电子邮件：service@mysoft.com.cnwww.mysoft.com.cn目录第一章系统介绍........................................................................................................................................................3第二章系统设置........................................................................................................................................................62.1功能定义....................................................................................................................................................62.2单位管理....................................................................................................................................................62.3角色管理....................................................................................................................................................62.4用户管理....................................................................................................................................................62.5清空数据....................................................................................................................................................72.6日志管理....................................................................................................................................................72.7工作台配置................................................................................................................................................82.8我的工作台................................................................................................................................................82.9通用功能..................................................................................................................................................13第三章基础资料......................................................................................................................................................153.1项目登记..................................................................................................................................................153.2房源生成..................................................................................................................................................153.3房间管理..................................................................................................................................................183.4客户台帐..................................................................................................................................................193.5承建商管理..............................................................................................................................................213.6投诉问题标准库......................................................................................................................................223.7受理职责共享..........................................................................................................................................233.8业务参数设置..........................................................................................................................................233.9问卷定义........
VIP
