摘要AL公司绩效考核管理体系研究摘要绩效考核虽只是围绕员工的工作实际成绩进行的考核，但对于组织管理、控制和决策的体系而言十分重要，合理有效的考核体系可以促进企业更好的发展。本课题将基于360度绩效考核理论基础，本着“实践调查——具体分析——优化”的研究思路，立足于实践，对AL公司绩效考核相关问题进行探讨，并对问题存在原因进行深层次剖析，在此基础上，本文试图提出有针对性的绩效考核。考核体系优化后的策略有望为AL公司等物流公司的绩效管理做出强有力的参考。本文主要分为三个板块，首先对绩效考核、360度绩效考核等理论进行阐述，为文章研究奠定理论基础，之后对AL公司目前的组织体系和绩效考核体系进行探讨，得出其实施过程中的问题，并结合自身实践分析其问题存在原因，进而结合相关理论与实践经验，得出AL公司绩效考核存在的问题，并且分析问题存在的原因；最后，结合360度绩效考核方法在AL公司的应用实际情况,提出具体解决的方案。关键词：绩效考核360度绩效考核问题及原因优化措施IAbstractAlthoughperformanceappraisalonlyevaluatestheactualresultsofemployees'work,itisveryimportantforthesystemoforganizationmanagement,controlanddecision-making.Areasonableandeffectiveappraisalsystemcanpromotethebetterdevelopmentofenterprises.Thistopicwillbebasedonthetheoreticalbasisof360-degreeperformanceappraisal,basedontheresearchideasof“practicalinvestigation-specificanalysis-optimization”,basedonpractice,todiscussissuesrelatedtoALcompanyperformanceappraisalandevaluation,anddeepenthecausesofproblems.Basedontheanalysisofthehierarchy,thispaperattemptstoproposeatargetedperformanceappraisal.ThestrategyoftheevaluationsystemoptimizationisexpectedtoprovideastrongreferencefortheperformancemanagementoflogisticscompaniessuchasAL.Thispaperisdividedintothreesections.Firstly,itexpoundsthetheoryofperformanceappraisaland360-degreeperformanceappraisal,laysatheoreticalfoundationfortheresearchofthearticle,andthendiscussesthecurrentorganizationalsystemandperformanceappraisalsystemofALcompany,anddrawsitsimplementationprocess.Theproblem,combinedwithitsownpracticetoanalyzethereasonsforitsproblems,andthencombinedwithrelevanttheoriesandpracticalexperience,togettheproblemsofALcompanyperformanceappraisal,andanalyzethereasonsfortheexistenceoftheproblem;Finally,theauthorcombined360degreeperformanceappraisalmethodinALcompanyTheactualsituationoftheapplication,proposeaspecificsolution.Keywords:performanceevaluation;360-degreeperformanceevaluationproblemsandcauses;optimizationmeasuresII摘要目录第一章绪论..............................................11.1选题背景和意义........................................1第二章绩效考核管理体系相关理论...........22.1绩效考核的概念......................................22.1.1绩效的概念..............................................22.1.2绩效考核的概念......................................22.1.3绩效考核方法..........................................22.2绩效考核的内容......................................32.3360度绩效考核............................................32.3.1360度绩效考核的概念...............................32.3.2360度绩效考核的优缺点...........................3第三章AL公司绩效考核现状概况...............43.1AL公司简介................................................43.1.1业务员的绩效考核现状.....................43.1.2客服的绩效考核现状...................53.1.3操作位员的绩效考核现状.............53.1.4财务位员的绩效考核现状.............63.1.5技术位员的绩效考核现状...........63.1.6管理位员的绩效考核现状...........6第四章AL公司绩效...
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