陕汽集团中层干部MBA课程研修班结业论文学员姓名:王怡枫指导教师:论文主题:六西格玛管理在重型载重车平衡悬架系统技术提升中的应用西安交通大学管理学院目录1引言...........................................................................................................................41.1概述.................................................................................................................41.2六西格玛管理的发展.....................................................................................41.2.1质量概念的演进和质量管理的发展....................................................41.2.2六西格玛管理的起源和发展................................................................61.3六西格玛的概念和作用..................................................................................71.3.1六西格玛的概念...................................................................................71.3.2六西格玛管理的作用............................................................................91.4六西格玛管理的领导和文化..........................................................................91.4.1高层领导在六西格玛管理中的作用....................................................91.4.2六西格玛价值观与企业文化..............................................................101.5六西格玛管理方法论...................................................................................111.5.1六西格玛改进的模式——DMAIC.......................................................112重型载重车平衡悬架系统现状与评价..................................................................132.1重型载重车平衡悬架系统现状....................................................................132.1.1平衡悬架系统概述..............................................................................132.1.2平衡悬架发展概况..............................................................................152.1.3平衡悬架系统故障描述......................................................................162.1.4平衡悬架系统故障分解......................................................................172.1.5项目指标确定.....................................................................................212.1.6项目收益分析.....................................................................................232.1.7SIPOC分析...........................................................................................232.2重型载重车平衡悬架系统能力评价............................................................242.2.1总体过程能力分析.............................................................................242.2.2平衡轴总成产品过程流程图..............................................................262.2.3因果矩阵分析.....................................................................................262.2.4柏拉图分析.........................................................................................282.2.5FMEA....................................................................................................292.2.6总结.....................................................................................................313重型载重车平衡悬架系统技术提升......................................................................323.1因子检验.......................................................................................................323.1....