第1页共15页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第1页共15页12580“快递我帮您”业务FAQ（座席版）第2页共15页第1页共15页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第2页共15页2009年7月24日目录一、快递业务常见问题：·························································································································41.你们能做国际业务吗？香港、澳门的能发吗？·········································································42.12580“快递我帮您”的快递公司是你们中国移动的吗？·························································43.你们能做什么物品的快递啊？·····································································································44.业务受理时间：·····························································································································45.请问订单提交后，需要多久可以取件？·····················································································46.12580“快递我帮您”发快件一般什么时候能到啊?···································································47.同城件取派的具体时间是什么呀？·····························································································58.我通过你们这投寄包裹，能提供发票吗？·················································································59.我想知道**快递公司的电话是多少？·························································································510.我想发一个包裹，帮我叫一下**快递公司？（针对使用过12580快递我帮您服务并再次致电找上一次服务的公司）·················································································································511.可以发易碎物品（如花瓶）吗？我该怎么包装？·································································612.当地12580座席可以受理快递我帮您的业务区域范围有哪些？··········································613.客户保价物品如何确保物品的实际价值不高于声明价值？·················································614.我希望我的包裹在指定的时间送达收件人可以吗？···························································...
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