昆明公众信息服务系统方案建议书1999/11目录1.概述..........................................................................................................................52.系统结构..................................................................................................................82.1模块结构..............................................................................................................82.2系统硬件结构....................................................................................................123.系统特点................................................................................................................164.系统功能................................................................................................................184.1业务功能............................................................................................................184.1.1人工信息服务..............................................................................................184.1.2自动声讯服务业务......................................................................................214.2开分台的功能....................................................................................................245.多种业务拓展..........................................................................................................265.1城市秘书............................................................................................................265.1.1基本服务功能..............................................................................................265.1.2、增强服务...................................................................................................285.1.3、高级服务.................................................................................................305.2.与金融系统的互联............................................................................................335.3.与证券交易网络的互联...................................................................................345.4.与163、169公众多媒体的联网.......................................................................365.4.1与163、169公众多媒体网的联网方式....................................................365.4.2与163、169联网的安全性解决方案........................................................365.4.3与163、169系统的互访............................................................................375.5.与税务局相联....................................................................................................385.5.1与税务局相联的方案..................................................................................385.5.2系统功能模块说明......................................................................................395.5.3系统设计要求..............................................................................................395.5.4.实现的业务功能.......................................................................................405.6.与148系统相联.................................................................................................415.6.1与当地148系统连接的方法......................................................................415.6.2自动咨询.......................................................................................................