目录一、组织架构1、桃源村管理处管理运作流程图..............................32、桃源村管理处组织结构图..................................4二、公众制度1.精神文明建设公约........................................52.业主公约................................................63．装修管理规定...........................................104.消防管理规定...........................................135.停车场管理规定.........................................146.自行车、摩托车管理规定.................................157.出租层管理规定.........................................168.入住手续办理程序.......................................179.商业网点管理规定.......................................2010.文化娱乐场所管理规定..................................2111.安全用水、电管理规定...................................22三、内部岗位责任制1.经理岗位职责...........................................232.经理助理岗位职责.......................................243.人事培训主管岗位职责...................................254.后勤主管岗位职责.......................................265．社区文化主管岗位职责...................................276．社区文化宣传员岗位职责.................................287.维修主管岗位职责.......................................298、信息处理指挥中心工作人员岗位职责.......................309．文档管理员岗位职责.....................................3110.会计员岗位职责........................................3211.出纳员岗位职责........................................3312.仓管员岗位职责.........................................3413.采购员岗位职责.........................................3514.公用设施维修技术员岗位职责.............................3615.家庭维修技术员.........................................3716.食堂工作人员岗位职责...................................3817．驾驭员岗位职责........................................3918．安全管理教官岗位职责..................................4019．安全管理班班长岗位职责................................4120．安全督察员岗位职责....................................4221．安全管理员岗位职责....................................4322．交通管理员岗位职责....................................4423．保洁管理员岗位职责....................................4524．保洁组长岗位职责......................................4625．楼内保洁员岗位职责....................................4726．外围保洁员岗位职责....................................4827．绿化员岗位职责........................................49四、管理运作制度1.员工守则...............................................502.管理处工作人员守则.....................................533.职业道德规范...........................................544.文档管理制度...........................................565.办公用品领用制度.......................................576.办公设备领用制度.......................................587.财务管理规定...........................................598.值班管理规定...........................................609.消防责任制.............................................6110.对外服务工作管理规定...................................6211.工作服管理规定.........................................6312.宿舍管理规定...........................................6413.投诉处理及回访制度.....................................6514.维修回访制度...........................................6615．房屋维修养护制度....................................
