常见投诉举报处理工作手册(试行)(征求意见稿)目录一、公共场所1公共场所无证经营.........................................................................................................12从业人员无健康证.......................................................................................................33公共场所提供顾客用品、用具不洁.........................................................................54公共场所空气质量不达标...........................................................................................75公共场所控烟不符合规定...........................................................................................96游泳场所水质不符合卫生要求................................................................................117游泳场所健康体检流于形式......................................................................................138集中式空调通风系统不达标....................................................................................15二、饮水卫生1自来水有红虫、混浊、异味......................................................................................182清洗消毒人员无体检合格证上岗.............................................................................203水箱设施及周围无安全防范措施.............................................................................214现制现售水维护问题.................................................................................................22三、职业卫生1未按规定组织职业健康体检....................................................................................232未按规定安排职业病诊治.........................................................................................26四、产品卫生1消毒产品无证...............................................................................................................282消毒产品夸大宣传.....................................................................................................293涉水产品无卫生许可批件.........................................................................................30五、医疗机构1无执业许可证(取得设置许可)擅自执业...........................................................312超诊疗范围诊治性病.................................................................................................333无证实施终止妊娠手术.............................................................................................354违规开展入职、入学人员体检................................................................................375病历书写不规范..........................................................................................................396处方开具不规范..........................................................................................................417未履行告知义务..........................................................................................................438互联网发布医疗广告.................................................................................................449杂志发布医疗广告.....................................................................................................4610部队医疗机构发广告...............................................................................................48六、医务人员1使用非卫生技术人员执业...............................................................................