:aaa.,.,a“”..,——’t“.”:.30%,.....“,”.:.a—.;.’s,.:,’d,.a:“?”“’s,”.“?”.“a.’t.?”,.,70%’s.1,.’s?,’t.a.“,”’t..,“,”.’t,,.,’t,.a“”a,.,.?’s.“”—,,—’s..,“”,’s.’,.a“.”A1),,;2).A’t,a.,.—?:1..’t.,.’s’s.,“”—’100—.a—.2..,.:;;;..a“,”.3..,’t...’,a.,,.....,.1“WhyCEOsFail,”byRamCharanandGeoffreyColvin,Fortunemagazine,June21,1999.——.?,,a.a.35%a,,a&.2“”“”22.,a,,—a’s.“a,”.2BasedonastudyconductedbySarahMavrinacandTonySiesfeldfortheErnst&YoungCenterforBusinessInnovation.1.,.A3a(’s)....1.1:[“:,.”]a.2.a.,57%a.2:%4:(%)(%)3HayGrouppartneredwithRichardHackmanofHarvardUniversityandRuthWagemanofDartmouthCollegetoidentifythedynamicsoftopexecutiveteamsandtheirimpactonperformance.Fromaninitialgroupof48teams,theresearchersnarrowedtheirstudyto14teams,manyfromlargeglobalorganizations.Eachteammemberrepresentedtheheadofanorganization,amajorbusinessdivision,oramajorgeography.4Source:HayGroup,Inc.TheresultsarefromourEmployeeAttitudeSurvey,whichsampledsome300companiesrepresentingmorethan1millionworkers.Oursurveyqueriedmanagement,professionals,salespeople,informationtechnologists,andclericalandhourlyworkers.The“gap”referredtointhetableisthe“satisfactiongap”betweenworkersplanningtoleavewithintwoyearsandthoseplanningtostaylonger.58一1:...“”.20%.“”58%一八%.(%)1.83%49%34%2.74%41%33%3.57%27%30%[;3;]?.?“”,.,,’t.,,a.,a.“”,,,.’t.a“.”“’t’ta,’?”.“?”,.a,..,,aa249()..100,’t.“,.“,.”,.’s,.,.’s,..:.,,'s..,."I,,."."'d's,,.,,..,.a""."".,".,'t.?",,..",,,"..A".".",".",.,,."2.,?.’t,’t’t“”.:’t’t;’t,;,’t..(),,.19992001,202.4.57,.,,.1999$200’s,.,,,,,’s5,a“”6.10-一五.’s20.$440,000a$2,$10,000.?,,.:a“,”.a.’s,,a,,.,.,5%.a,a.’s,a,“”,.“,’t.”“”..’s50—5.?.,,,..“”.“,”,’.,.,..a“,.”a.:a12.“,”.“”,.,’s.!’s..,a,’t..,,.a..,..,,’t.’s“a.”.“,’t,”.“a,.”a.a,——.“,,’s,”.3:[’S:“Y”“”:a“”—a“..,$600a$2.51994-2000,70“”()...,,.,,a,.,a.a.“”..a.,.a,,105.“’”“”..“aaa..”“’t,”,,a.“,’..”,.’t.,,259.,,.a,——a.’t,(“”).a,.——.,.,,,“.,.”(.)3.—’t—...a’s“”..,,,.A,,,a.,,.,.,.,.?,,“a.”,.,,.,a....,.,....4——a75..4::200152001()6.07%4.10%1.97%(:,A.335,35%’d.5:,I.5Source:HayCompensationReport,involvingsome75companiesintheU.S.[’S”“Y”“”;12.,1-100]——.,,—“(20%)—..(10%).”.’s.a“”“,”,,..a...’t:.’t,——.,,,—“,”.,.,.“,”,.Aa.,(20%),.,a“,”.,,“”,...’s’s.6:?A.a.[’S”“Y”“”;12].a..,..$10,.,..,a$600,.“,”,.,a’s4.5%..“,”.3.5%—.(4.5%3.5%“”)25%.“”7一五%.,“”...“”.,’s..a..a.——,,...[]1..—.a.,...:I.,a.’sa.:I.’s.2.:,.,,.:(.).I’t..:(,a.)’t.3..a.’t...,.:a.“.”?’t.?:.4.,,.,()..,..,a.:,’’.’s.:()I.
