积极的职场技巧培训目录课程结构........................................................................................................................3课程目标........................................................................................................................5课程主题........................................................................................................................5专题1给予赏识...........................................................................................................51.1什么正在改变？...............................................................................................51.2逃避给予赏识的...............................................................................................51.3关键行动...........................................................................................................51.3.1识别给予赏识的场合.............................................................................51.3.2您应该加强哪些行为？.........................................................................51.3.3具体地描述此行为.................................................................................51.3.4说明此行为的贡献.................................................................................51.4跟进活动...........................................................................................................51.5如何赏识他人...................................................................................................51.6如何接受他人赏识...........................................................................................51.7计划问题...........................................................................................................51.8领悟与行动.......................................................................................................5专题2积极聆听...........................................................................................................52.1有什么改变？...................................................................................................52.2聆听失败的原因...............................................................................................52.3关键行动...........................................................................................................52.3.1聆听他人说话.........................................................................................52.3.2提出问题.................................................................................................52.3.3修正主题歧义.........................................................................................52.4练习...................................................................................................................52.4.1循环练习.................................................................................................52.4.2指导清单.................................................................................................52.4.3练习观察表(组长用)..............................................................................52.4.4跟进活动.................................................................................................52.5听你的伙伴说话...............................................................................................52.5....
