摘要今天的酒店企业面临更为激烈的市场竞争,酒店企业的各级管理者都清醒地认识到,竞争的实质是企业管理水平的竞争,服务质量和工作质量的竞争,说到底是人才的竞争。面对激烈的市场竞争环境,提高管理水平和管理水平迫在眉睫。本文在理论与实践相结合的基础理论和实践写作思路的基础上,分析了酒店诚信管理的现状和主要问题,在此基础上,对管理层进行了优化设计,并提出了改进措施。为我国饭店业人力资源管理提供一些理论和实践意义,以及我国饭店业的发展模式日趋成熟具有一定的意义。关键词:酒店诚信;管理;管理建议AbstractToday'shotelenterprisesarefacingmorefiercemarketcompetition,hotelenterprisemanagersatalllevelshaveclearlyrecognized.Theessenceofcompetitioniscompetitionintheenterprisemanagementlevel,servicequalityandworkqualityofcompetition,inthefinalanalysisisthecompetitionoftalents.Facingthefiercemarketcompetitionenvironment,itisurgenttoimprovethemanagementlevelandmanagementlevel.Inthispaper,thetheoryandpracticearecombinedbasedonthebasisofthetheoryandpracticeofwritingideas,analyzesthesituationandmajorproblemsofhotelguestroommanagement,onthisbasis,themanagementofdesignoptimization,andtheimprovementmeasuresareputforward.ToprovidesometheoreticalandpracticalsignificanceforthehumanresourcemanagementofhotelindustryinChina,aswellasthedevelopmentmodelofChina'shotelindustryhasacertainsignificance.Keywords:hotelroom;management;managementsuggestions分析我国政府规制的现状和存在的问题,并提出改革建议的论文有多篇,其他的研究主题,如规制的效果和效率、地方政府层面的规制研究等所占份额极少。研究中国规制问题的论文所占比重虽然很大,但也存在诸多问题。如对价格规制、准入规制等经济性规制的研究占多数,而与企业的社会责任相关的社会性规制研究尚未全面展开;从经济学的角度探讨我国政府规制的现状、问题及效果较多,而有关规制决策和执行过程以及地方政府规制的研究较少。目录摘要.......................................................................................................................................................2Abstract...................................................................................................................................................3引言:.......................................................................................................................................................61理论综述.................................................................................................................................................61.1管理概述..............................................................................................................................................61.2企业诚信..............................................................................................................................................72.酒店诚信管理的作用............................................................................................................................82.1诚信是酒店运行的前提,是酒店经济社会一个特别值得重视的行为规范...........................82.2在酒店经济中,诚信起到规范酒店经济秩序的作用..............................................................92.3诚信有助于扩大酒店规模..........................................................................................................93现阶段我国酒店诚信管理缺失的主要原因......................................................................................103.1经济转型期的道德真空.....................................