QQ三国运营支撑工作规划(QQSGOMProcedureArrangment)深圳市腾讯计算机系统有限公司(仅供内部使用)Forinternaluseonly修订记录Revisionrecord日期Date修订版本Revisionversion修改描述changeDescription作者Author2007/4/291.00初稿完成initialtransmittalRaymond目录一、版本变更相关流程说明................................................................................................................61QQ三国运营支撑工作主要流程.............................................................................................................62QQ三国项目组企划组相关.....................................................................................................................62.1业务分析功能开发:....................................................................................................................62.2线上活动支撑:............................................................................................................................62.3常规数据统计:............................................................................................................................72.4其他紧急需求:............................................................................................................................73市场部推广组...........................................................................................................................................83.1QQ系统消息发放:.....................................................................................................................83.2QQMail发放..................................................................................................................................84QQ三国项目组开发组.............................................................................................................................94.1Server端和Client版本正常流程发布..........................................................................................94.2Server端和Client版本临时/紧急发布.........................................................................................94.3日志和CS接口功能需求............................................................................................................105研发中心反外挂开发组.........................................................................................................................105.1反外挂代码更新..........................................................................................................................105.2外挂用户角色封禁......................................................................................................................115.3反外挂日志提供..........................................................................................................................116客服部QQ三国客服组..........................................................................................................................116.1客服单据协查需求......................................................................................................................116.2业务受理系统功能开发需求......................................................................................................126.3游戏数据修改需求......................................................................................................................127运营支持部Q点计费开...