目录前言.......................................................................................................................31第一部分绩效考评概述.......................................................................................741.1绩效考评的概念.........................................................................................741.1.1什么是绩效考评...............................................................................741.1.2员工绩效考评...................................................................................851.2绩效考评的意义和作用.............................................................................861.2.1绩效考评的意义...............................................................................861.2.2绩效考评的作用.............................................................................1071.3绩效考评的主体.......................................................................................1081.3.1绩效考评主体的界定.....................................................................1181.3.2对绩效考评主体的要求...............................................................13111.3.3绩效考评主体的培训...................................................................14121.4绩效考评的原则.....................................................................................15131.4.1基本原则.......................................................................................15131.4.2实务原则.......................................................................................18151.5绩效考评的内容.....................................................................................19171.5.1业绩考评.......................................................................................19171.5.2能力考评.......................................................................................19171.5.3态度考评.......................................................................................20181.5.4潜力测评.......................................................................................20181.5.5适应性评价...................................................................................21201.6绩效考评的常用方法.............................................................................22211.6.1绩效考评方法的分类...................................................................23211.6.2常用绩效考评方法.......................................................................23221.6.3几种常用绩效考评方法的比较...................................................30291.7绩效考评的程序.........................................................................................301.7.1制定计划.......................................................................................31301.7.2技术准备...........................................................................................311.7.3分析考评...........................................................................................321.7.4结果运用.......................................................................................3332第二部分FF公司原有员工绩效考评系统诊断..............................................34332.1FF公司介绍............................................................................................34332...