目录摘要······································································1关键词····································································1Abstract··································································1Keywords·································································1引言······································································1一、概念界定与理论回顾...................................................2（一）人际关系相关理论..................................................21.梅奥的人际关系学说.................................................22.舒茨的人际关系三维理论..............................................23.马斯洛的人际关系理论................................................2（二）企业人际关系定义..................................................2（三）新生代员工........................................................31.关于代际的相关研究.................................................32.中西方对于新生代的定义和相关研究...................................33.本文对新生代员工的定义.............................................34.新生代员工的特征...................................................3（四）相关研究回顾......................................................3二、新生代员工企业人际关系现状描述.......................................4（一）问卷编制与数据收集................................................4（二）问卷数据分析......................................................41．基本信息...........................................................4（1）学历.......................................................4（2）性别.......................................................5（3）年龄.......................................................5（4）企业性质...................................................5（5）所处行业...................................................5（6）工作城市...................................................62．现状描述...........................................................6（1）工具的使用.................................................6（2）共同娱乐...................................................7（3）更佳人际关系对象...........................................7（4）信任程度...................................................8（5）在企业中建立、发展人际关系的目的...........................8（6）非正式组织.................................................8（7）人际关系的三种基本需要重要性排序...........................93．传统人际关系视角下的新生代员工企业人际关系.........................9（1）人情.......................................................9（2）面子......................................................10（3）差序格局..................................................104．新生代员工对自己企业人际关系的评价................................10三、新生代员工企业人际关系前因变量与结果变量............................11（一）新生代员工企业人际关系前因变量...................................111．部分文献中的观点................................................
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