餐饮无线/触摸屏点菜系统实施方案餐饮信息化管理系统解决方案建议书一、公司简介..........................................................-4-1.1背景介绍.............................................................-4-1.2部分典型用户介绍.....................................................-4-郑州机场温泉大酒店.......................................................-4-二、系统使用效益分析......................................................-5-2.1节约人力................................................................-5-2.2杜绝跑冒滴漏............................................................-6-2.3提高服务水平与客户满意度................................................-6-2.4提高准确性,减少各种损失.................................................-6-2.5最大程度减少客人等待时间，提高翻台率....................................-7-2.6辅助营销与决策..........................................................-7-2.7提高餐饮档次和企业形象..................................................-7-2.8促进企业管理的规范化和标准化............................................-8-三、系统业务流程设计..................................................-9-3.1系统流程图...........................................................-9-3.2详细流程设计...........................................................-10-3.2.1前台领位流程：.....................................................-10-3.2.2营业员开桌台流程...................................................-10-3.2.3点菜流程...........................................................-11-3.2.4酒水点单流程.......................................................-11-3.2.5加菜流程...........................................................-11-3.2.6退菜流程...........................................................-12-3.2.7加/退酒水流程......................................................-12-3.2.8催菜...............................................................-12-3.2.9海鲜流程...........................................................-12-3.2.10上传服务流程......................................................-12-3.2.11厨房收单流程......................................................-13-3.2.12传菜划单控制流程..................................................-13-3.2.13吧台管理流程......................................................-14-3.2.14收银台管理流程....................................................-15-四、软件系统功能简介.....................................................-15-4.1系统特点...............................................................-15-4.1.1易用性.............................................................-15-4.1.2可靠性.............................................................-16-4.1.3安全性.............................................................-16-4.1.4先进性.............................................................-16-1餐饮无线/触摸屏点菜系统实施方案4.1.5灵活性：...........................................................-16-4.1.6开放性.............................................................-17-4.1.7客户化.............................................................-17-4.2系统功能框图...........................................................-17-4.3系统整体功能简介.......................................................-18-4.3.1预定管理...........................................................-18-4.3.2接待....................
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