目录1范围____________________________________________________________________________12引用标准________________________________________________________________________23术语和定义______________________________________________________________________34管理体系________________________________________________________________________44.1总要求_____________________________________________________________________44.2文件要求___________________________________________________________________44.2.1总则____________________________________________________________________44.2.2管理手册________________________________________________________________54.2.3文件控制________________________________________________________________54.2.4记录控制________________________________________________________________65管理职责________________________________________________________________________75.1管理承诺____________________________________________________________________75.2关注顾客、环境和员工________________________________________________________75.3管理方针____________________________________________________________________75.4策划________________________________________________________________________85.5职责、权限和沟通___________________________________________________________115.5.1职责和权限_____________________________________________________________115.5.2管理者代表_____________________________________________________________215.6管理评审___________________________________________________________________216资源管理_______________________________________________________________________236.1资源的提供_________________________________________________________________236.2人力资源___________________________________________________________________236.3基础设施___________________________________________________________________236.4工作环境___________________________________________________________________247实施和运行_____________________________________________________________________257.1产品实现的策划____________________________________________________________257.2产品、环境、职业安全健康要求_______________________________________________257.3设计和开发（删除）________________________________________________________287.4采购_______________________________________________________________________287.5运行控制___________________________________________________________________307.5.1生产和服务提供的控制___________________________________________________307.5.2生产和服务过程的确认___________________________________________________307.5.3标识和可追溯性_________________________________________________________317.5.4顾客财产_______________________________________________________________317.5.5产品防护_______________________________________________________________327.5.6环境、职业安全健康运行控制_____________________________________________327.6应急准备和响应____________________________________________________________357.7测量设备的控制_____________________________________________________________368测量、分析和改进_______________________________________________________________388.1总则_______________________________________________________________________388.2监视和测量________________________________________________________________388.2.1顾客满意_______________________________________________...
