摘要根据目前一些小企业的特点,本系统旨在建立一个完成访客资料的记录和查询的客户管理系统,它可以理解为是目前流行的客户关系管理系统的一个子系统。论文在介绍了课题的来源和系统设计背景的基础上展开了系统设计过程的说明。首先讲述了系统的总体设计,主要论述面向对象的三层C/S架构的设计、系统功能模块的划分、系统结构设计。接着介绍了系统数据库的设计,包括数据库需求分析、数据库概念结构设计等,然后详细介绍了客户管理系统详细设计,包括系统组件设计,主界面设置,客户信息管理对话框代码设计、添加客户信息、修改客户信息、删除客户信息、查看客户信息、查找客户等设计内容。最后简要介绍了软件测试,包括测试的目的与任务以及调试中需要注意事项的。关键词:客户管理,VB,ACCESS,系统设计AbstractSomeareinthelightofatpresentpeanutscharacteristic,thissystemaimsatbuildingthatcustomermanagementsystem,itareunderstandableforbeingatpresentpopularCustomerRelationshipManagementsystemonebuildofpreciswriterandinquiryaccomplishingthevisitordatasystem.Thesystemhavingspreadoutonthesisbasisdesigningbackgroundinsourceandsystemhavingintroducedaproblem'sdesignstheprocessexplanation.Thepopulationhavinggivenanaccountofsystem'sfirstdesigns,design,systemfunctiondiscussingbegearedtotheneedsofmarriagepartnerthreelayersofC/Sframe'smainlyhavenothemodulepartition,systemphysicaldesign.Andthenproceedtohaveintroducedsystemdatabasedesign,includedatabaseneedanalysis,databaseconceptphysicaldesignetc.,haveintroducedthatthecustomermanagessystemdetaileddesign,themoduledesigns,thehostinterfaceinterposes,thecustomerinformationadministrationconversationframecodedesigns,addingcustomerinformation,revisingcustomerinformation,deletingcustomerinformation,checkingcustomerinformation,seekingacustomerandsoondesignscontentincludingsystemdetailedly.Brieffinalthetestinghavingintroducedasoftware,thepurposeincludingatestingneedmattersneedingattention'swiththemissionanddebuggingmiddle.Keywords:Thecustomermanages,VB,ACCESS,systemdesignthat目录摘要....................................................................IAbstract.................................................................II目录..................................................................III第1章概述.............................................................11.1课题来源..........................................................11.2开发环境简介......................................................21.2.1VB概述.....................................................21.2.2ACCESS2003数据库简介......................................31.3本文所做的工作....................................................4第2章系统总体设计......................................................62.1系统功能分析......................................................62.2系统设计要求......................................................62.3系统设计..........................................................72.3.1面向对象的三层C/S架构的设计...............................72.3.2系统功能模块划分............................................82.3.3系统结构设计................................................8第3章系统数据库设计...................................................103.1数据库需求分析...................................................103.2数据库概念结构设计...............................................113.3数据库逻辑结构设计...............................................123.4数据库的生成与配置.....................................