第1页共37页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第1页共37页常熟农村商业银行常熟农村商业银行企业网上银行网上银行用户手册第2页共37页第1页共37页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第2页共37页目录一、安装并登录企业网银系统.......................................................................................................3（一）安装驱动..............................................................................................................................3（二）登录企业网银......................................................................................................................6二、企业网银功能介绍..................................................................................................................7（一）账户管理..............................................................................................................................71.1账户查询.............................................................71.2账户设置.............................................................10（二）收付款管理.........................................................................................................................112.1转账业务............................................................112.2财务支付............................................................17（三）集团理财............................................................................................................................193.1查询................................................................193.2主动调拨............................................................203.3统一对外支付........................................................203.4集团公司转账复核............................................................................................................20（四）国际业务............................................................................................................................214.1汇入汇款查询.........................................................224.2.汇出汇款查询........................................................224.3信用证/保函通知查询..................................................234.4出口议付/托收查询....................................................234.5进口信用证查询......................................................244.6进口信用证到单查询..................................................254.7进口代收查询........................................................254.8贸易融资查询........................................................264.9手续费明细查询......................................................27（五）企业管理台5.1授权中心............................................................275.2企业管理............................................................28（六）客户服务............................................................................................................................286.1安全管理............................................................286.2维护................................................................296.3查询................................................................326.4相关下载............................................................32三、常见问题解答...............................................................................
