第1章门店各岗位责任........................................................................................................................4一、店长岗位责任.............................................................................................................................4二、店长工作流程.............................................................................................................................4三、店长每日检查项目表.................................................................................................................5四、课长工作流程.............................................................................................................................6五、课长岗位职责.............................................................................................................................6六、理货员岗位责任.........................................................................................................................7七、服务台岗位责任.........................................................................................................................7八、收银员岗位责任.........................................................................................................................7九、收银员工作流程.........................................................................................................................7十、收银工作注意事项:.................................................................................................................8十一、广播员岗位责任.......................................................................................................................9十二、电脑操作人员岗位责任...........................................................................................................9十三、防损员员岗位职责.................................................................................................................10十四、企划员岗位责任制.................................................................................................................10十五、播音员工作流程.....................................................................................................................10第2章业务操作流程..........................................................................................................................11一、新品导入流程.........................................................................................................................11二、接货验收规定.........................................................................................................................11三、补货上架作业流程.................................................................................................................12四、内部调拨流程.........................................................................................................................12五、销货退回程序.........................................................................................................................12六、超市进货退回流程图.............................................................................................................13七、财务手续传递流程.................................................................................................................14八...