建立良好的人际关系摘要通常意义上的管理指的是对于人员、财产、物资等生产资料和要素的管理。一个企业管理水平的高低在很大程度上决定了企业效益的高低,如果能够提升管理效率就可以提高企业的经济效益。同时一个企业管理效率的高低很大一方面取决于这个企业内部、外部的人际关系和人际关系中人与人的和谐程度。所以说恰当的处理人与人之间的关系,用创建和谐关系的方式来使企业的管理效率最高,是当下很关键的问题。关键词:人际关系;管理效率;关系维护AbstractManagementintheusualsensereferstothemanagementofproductionmaterialsandelementssuchaspersonnel,property,andmaterials.Thelevelofacompany'smanagementdeterminesthelevelofbusinessefficiencytoalargeextent.Ifitcanimprovemanagementefficiency,itcanimprovetheeconomicefficiencyoftheenterprise.Atthesametime,theefficiencyofacompany'smanagementdependslargelyontheinternalandexternalinterpersonalrelationshipsandthedegreeofharmonybetweenpeopleintheinterpersonalrelationship.Therefore,itisaveryimportantissueatpresenttosaythatitisappropriatetodealwiththerelationshipbetweenpeopleandcreateaharmoniousrelationshiptomakethemanagementofenterprisesthemostefficient.Keywords:interpersonalrelationship;managementefficiency;relationshipmaintenance目录摘要.....................................................................................................................1Abstract...................................................................................................................1一、绪论.................................................................................................................3(一)研究背景及意义..................................................................................3(二)人际关系与管理效率概念界定..........................................................31.人际关系的基本内涵............................................................................32.管理效率的基本内涵............................................................................3二、建立企业和谐人际关系.................................................................................4(一)和谐人际关系建立原则......................................................................41.公平性原则............................................................................................42.参与性原则............................................................................................4(二)和谐人际关系建立方法......................................................................41.事先预防人际冲突................................................................................42.合理解决人际冲突................................................................................53.合理利用人际冲突................................................................................5三、构建企业和谐人际关系的管理机制.............................................................5(一)建立人际关系的激励机制..................................................................5(二)建立人际关系压力机制......................................................................5(三)建立人际关系约束机制......................................................................61.制度约束................................................................................................62.软约束....................................................................................................6(四...