目录第一节、部门职责与工作目标…………………………………………………………………………….…1部门管理人员编制………………………………………………………………………………………….…4第二节、岗位职务说明书..............................................................................................................................7经理职责说明书.................................................................................................................................................7经理助理职务说明书.........................................................................................................................................8文员职务说明书...............................................................................................................................................11主管职务说明书...............................................................................................................................................11副主管职务说明书...........................................................................................................................................14领班职务说明书...............................................................................................................................................16副领职务说明书...............................................................................................................................................17培训教官职务说明书.......................................................................................................................................18物业管理员职务说明书...................................................................................................................................20第三节操作规程.............................................................................................................................................22二、车场...........................................................................................................................................................25三、卡钟...........................................................................................................................................................26四、区外巴士...................................................................................................................................................26五、巡逻岗位....................................................................................................................................................28大门岗执勤.......................................................................................................................................................30七、家访(临时)..................................................................................................................................................31八、物业管理部经理操作规程........................................................................................................................31九、物业管理部主管操作规程........................................................................................................................33十、物业管理部领班操作规程.........................................................................................................................34十一...
