山东电力积分商城系统建设方案国网山东省电力公司二〇一四年十月山东电力积分商城系统建设方案目录第1章建设背景及意义...............................................................................................41.1建设背景...........................................................................................................41.2建设意义...........................................................................................................41.2.1引导用户预缴电费或按时缴费,提高电费回收率...................................41.2.2鼓励新型缴费方式,节约营业成本...........................................................51.2.3提高公司服务质量.......................................................................................51.3设计参考资料...................................................................................................5第2章业务现状...........................................................................................................6第3章建设目标及原则...............................................................................................73.1建设目标...........................................................................................................73.2建设原则...........................................................................................................7第4章系统技术方案...................................................................................................84.1总体设计方法...................................................................................................84.2逻辑架构...........................................................................................................84.3物理架构...........................................................................................................94.4安全架构.........................................................................................................114.5功能架构.........................................................................................................12第5章系统功能设计.................................................................................................135.1商城门户.........................................................................................................145.1.1系统首页.....................................................................................................145.1.2我能兑换的礼物.........................................................................................185.1.3优惠活动.....................................................................................................195.1.4积分获取.....................................................................................................205.2积分兑换.........................................................................................................215.2.1商品检索.....................................................................................................215.2.2商品兑换.....................................................................................................295.2.3退换商品.....................................................................................................34I山东电力积分商城系统建设方案5.2.4订单管理.....................................................................................................39...