目 录摘 要....................................................................................................................IAbstract.....................................................................................................................II引 言...................................................................................................................31. 酒店的人才流失....................................................................................................41.1 我国星级酒店人才流失的背景...................................................................41.2 国内外对人才流失研究现状分析...............................................................51.3 上海金茂君悦人才流失现状.......................................................................51.3.1员工流动性大...................................................................................61.3.2离职潮集中.......................................................................................62. 分析上海金茂君悦酒店人才流失的原因...........................................................72.1 从员工自身分析...........................................................................................72.1.1 薪酬福利水平较低..............................................................................72.1.2 发展空间受限......................................................................................72.2 酒店内部原因...............................................................................................82.2.1 酒店缺乏科学用人的方法..................................................................82.2.2 管理观念陈旧......................................................................................82.3 社会环境因素...............................................................................................92.3.1 酒店行业竞争激烈..............................................................................92.3.2 就业机会增多....................................