目 录摘要...........................................................................................................................IAbstract.....................................................................................................................II引 言.......................................................................................................................31 研究背景及意义....................................................................................................51.1 研究背景.....................................................................................................51.2 研究目的与意义.........................................................................................52 相关文献和理论综述............................................................................................62.1 员工忠诚度理论.........................................................................................62.2 国内外研究综述.........................................................................................63 研究内容及研究方法............................................................................................83.1 研究内容.....................................................................................................83.2 研究方法.....................................................................................................84 三亚亚特兰蒂斯酒店管理现状............................................................................94.1 酒店概况.....................................................................................................94.2 酒店员工管理现状.....................................................................................94.3 酒店员工流失现状...................................................................................105 三亚亚特兰蒂斯酒店员工忠诚度现状调研......................................................115.1 员工基本信息分析.............................................