目 录摘 要......................................................IAbstract....................................................II引 言......................................................11 绪论.......................................................31.1 研究背景.............................................................................................31.2 研究目的及意义.................................................................................31.2.1 研究目的..................................................................................31.2.2 研究意义..................................................................................41.3 研究方法.............................................................................................42 人工智能的相关概述.........................................52.1 人工智能的概念阐述.........................................................................52.2 人工智能的历史演进.........................................................................52.2.1 人工智能的诞生......................................................................52.2.2 人工智能的发展历程..............................................................52.2.3 新时代人工智能在酒店业的衍生发展过程..........................62.3 人工智能对酒店业的影响.................................................................62.3.1 积极影响..................................................................................62.3.2 消极影响..................................................................................73 酒店业中人工智能的具体应用——以沈阳和平艾美酒店为例.......83.1 沈阳和平艾美酒店概况.....................................................................83.2 沈阳和平艾美酒店中人工智能的具体应用.....................................83.2.1 前厅部应用..............................................................................83.2.2 客房部应用..............................................................................93.2.3 ...
