目 录摘 要....................................................................................................................IAbstract.....................................................................................................................II1.引言........................................................................................................................11.1 研究背景.....................................................................................................11.2 心理契约概述.............................................................................................11.3 研究意义.....................................................................................................22.北京 XX 大酒店人员流失现状及影响.................................................................32.1 北京 XX 大酒店概况..................................................................................32.2 北京 XX 大酒店人员流失现状..................................................................32.3 北京 XX 大酒店人员流失的影响..............................................................33.北京 XX 大酒店人员流失原因.............................................................................63.1 人员流失问卷调查及分析.........................................................................63.2 从心理契约角度分析人员流失原因.........................................................94.北京 XX 大酒店人员流失防范对策...................................................................124.1 完善薪酬福利制度，提高员工收入.......................................................124.2 完善培训晋升体系，完善职业生涯规划...............................................124.3 创造和谐的人际环境...............................................................................14结 论.................................................................................................................15参考文献..................................................
