酒店英文道歉信汇编 5 篇 酒店英文道歉信 篇 1 Mr. Ulrich Niemann. Director People-People Exchange Co. Dear Sir or Madam: Friday 22nd September Many thanks for your fax dated 7th September address to General Manager concerning the problems you experienced during your last visit from 29th-30th August. Mr. Ford, our General Manager is away on leave at present and therefore I have taken the liberty of replying to you on his behalf. Mr. Niemann, please accept our sincere apologies for the problems you have experienced - our policy, which you were unfortunately wrongly informed as a newnpolicy, stands that those Golden Circle members who are eligible for upgrades may book through any channel, subject of course to room availability. I have subsequently taken appropriate steps to ensure that none of our other eligible Golden Circle guests are similarly inconvenienced in future. Regards Alfred Zhuang Front Office Manager 酒店英文道歉信 篇 2 ms. mitsuko iwasaki 3-16-6-804, higashisuna koto-ku tokyo, 136-0074 dear ms. iwasaki, upon your arrival, our agent failed to locate your reservation. we sincerely apology as our associate obviously mistakenly implemented the standard checking in procedure. the reservation for you and ms. hinako muto were made early november, and never been d. we understand that you may requested the king size room but actually we could not satisfy your may the year of the rabbit bring you joy and prosperity. yours sincerely, 酒店英文道歉信 篇 3 亲爱的客人： 您好!首先请允许我对您遇到的预定没有房间的问题给您带来的`不便致以真诚的道歉。由于近来客人较多，客房紧张，导致有些客人无法入住，我们深感抱歉。
