目录第六章 绩效管理..............................................................2学习目标..................................................................................................................................2关键术语..................................................................................................................................2本章知识结构图......................................................................................................................2情景实例..................................................................................................................................2第一节 绩效的内涵与特点...................................................................................................4一、绩效的内涵......................................................................................................................4二、绩效的特点......................................................................................................................5三、任务绩效与周边绩效.......................................................................................................6情景实例..................................................................................................................................7第二节 绩效管理系统的建立...............................................................................................7一、绩效管理思想的演进.............................................................................................7二、绩效管理流程................................................................................................................10情景实例............................................................................................................................一三第三节 绩效考评流程和方法.............................................................................................14一、绩效考评的流程.....................................................................