I摘 要所谓的标杆管理的定义如下：“标杆管理是一个系统和持续的评估过程，通过比较组织过程和全球商业领导者，不断比较有助于改善业绩的信息。”标杆管理产生于 20 世纪 70 年代后期，世界 500 强公司中有 90％在 1996 年的日常管理中使用了标杆管理。目前，越来越多的公司正在使用标杆管理，这是管理现代企业最流行的方法之一。事实上，标杆管理就是“通过实例学习”。这是一个有效的管理方法体系，这是我们从模型学到的知识以及如何学习。海尔，联想等中国知名企业也采用了基准测试方法。巨大的成功。标杆管理是一种系统和结构化的方法，可以不断搜索和识别行业或其他行业的最佳实践，将它们与组织的相同方面进行比较，找出差距并实施最佳实践。不断提高生产力和追赶的管理活动将有助于改善公司的业务战略和管理。关键词：标杆管理；质量管理；核心竞争力 IIAbstractThe so-called benchmarking management is defined as follows: "benchmarking management is a systematic and continuous evaluation process, by comparing organizational processes with global business leaders to continuously compare information that helps improve performance." Benchmarking management emerged in the late 1970s. 90% of the top 500 companies in the world used benchmarking management in their daily management in 1996. At present, more and more companies are using benchmarking management, which is one of the most popular methods of managing modern enterprises. In fact, benchmarking management is learning by example. This is an effective system of management methods, which is what we have learned from the model and, as in the case of He studies. Haier, Lenovo and other well-known Chinese enterprises have also adopted benchmark testing methods. A great success. Benchmarking is a systematic and structured approach that continuously searches and identifies industry or other industry best practices, compares them to the same aspects of the organization, identifies gaps and implements best pr...
