目 录摘 要........................................................................................................................IAbstract.....................................................................................................................II引 言.......................................................................................................................11 恶意差评行为的概述............................................................................................31.1 恶意差评行为的概念.................................................................................31.2 恶意差评行为的种类.................................................................................32 恶意差评行为的制度............................................................................................52.1 全国首例“恶意差评师案”.....................................................................52.2 恶意差评行为法律制度现状.....................................................................52.3 恶意差评行为负面影响.............................................................................63 恶意差评行为法律责任鉴定................................................................................73.1 “职业差评师”的法律责任鉴定.............................................................73.2 同行恶意差评的法律责任鉴定.................................................................74 完善恶意差评行为规制的建议............................................................................84.1 完善网络平台监管机制.............................................................................84.2 加强店铺经营者自身管理.........................................................................84.3 强化责任主体.............................................................................................9结 论.....................................................................................................................10参考文献.....................