Performance Management:From Model to Implementation Acknowledgements It is completely impossible for me to acknowledge individually the help I have received in evolving my ideas presented here. My former professional colleagues in Siemens and LG, and some close friends working in various enterprises have encouraged, supported and inspired me during the past days. I have really gained a lot from them. My particular gratitude goes to SHIFT and all the professors that taught me. Without the learning environment of SHIFT and the teaching of the devoted and dedicated professors in the past two years, it would be impossible for me to complete the thesis and my education. These professors include but are not limited to Huang Yuanshen, Lu Naisheng, Luo Guoliang, Xu Yaqin, Wu Xiaoyu and Zhu Peifen, whose lectures have really given me tremendous inspiration. Finally, my sincere and the most important acknowledgement need and should go to my kind supervisor Professor Wen Jianping, and my beloved husband Bob Miao. Since the very day when I began my postgraduate study, Professor Wen has never stopped offering me her patient coaching, assistance and encouragement, which are really appreciated. I have been tremendously moved by her meticulosity and her devotion to the cause of education. My husband Bob, who is regarded as an expert on PM in the HR field, has inspired me amazingly during my writing journey, and tried to spare his precious time in polishing my thesis. Were it not for their patient support and encourage, this thesis would never have been completed. Abstract Performance Management (PM), currently, is really a buzzword in various kinds of organizations. In order to improve the performance of the ...