目 录摘 要................................................................................................................IAbstract.................................................................................................................II引 言...............................................................................................................11 绩效考核体系的相关理论................................................................................31.1 绩效考核体系的概念...............................................................................31.2 绩效考核的方法.......................................................................................41.3 绩效考核的目标及作用...........................................................................42 敦化仁爱门诊部绩效考核体系的现状...........................................................62.1 医院绩效考核的基本情况.......................................................................62.2 医院绩效考核管理...................................................................................62.3 医院绩效考核方法...................................................................................72.4 医院绩效考核方向...................................................................................73 敦化仁爱门诊部绩效考核体系存在的问题及原因........................................93.1 绩效考核制度不够完善...........................................................................93.2 缺乏对绩效考核的认知...........................................................................93.3 绩效考核制度形式主义...........................................................................93.4 考核结果缺乏依据支撑.........................................................................104 敦化仁爱门诊部绩效考核体系的对策研究及建议......................................124.1 健全绩效考核机制.................................................................................124.2 加强员工绩效培训.........