物流过程分析物流能力评估与改进手册 目录1序言 -为什么使用本手册.................................................................42目标.............................................................................43手册容简介.....................................................................54使用方法.......................................................................85专业名词释义..................................................................96概论...........................................................................107本手册解释人................................................................108手册容........................................................................11 第一章客户/供应商关系...........................................................171.1物流协定.............................................................................171.2备量方法.............................................................................181.3物流评估.............................................................................191.4关系进展.............................................................................20第二章工作组织机构........................................................................222.1工作岗位描述.......................................................................222.2工作流程.............................................................................232.3人力资源进展.......................................................................25 第三章目标 ，控制与改进..................................................................273.1战略与目标..........................................................................273.2评估与行动计划.....................................................................293.3不断改进.............................................................................303.4物流成本控制.......................................................................31第四章采购过程分析..................................
