目 录1引 言.........................................................12第 1 章 准备面试...............................................12.11.1 明确目标..................................................12.21.2 确定岗位要求..............................................42.31.3 决定招聘方式..............................................62.41.4 建立应聘信息处理系统......................................92.51.5 评估简历.................................................112.61.6 评估应聘者...............................................122.71.7 确定面试人选.............................................142.81.8 安排面试.................................................152.91.9 落实面试地点.............................................172.101.10 确定面试策略..........................................182.111.11 准备面试问题..........................................202.121.12 训练倾听技巧..........................................212.131.13 面试者的准备工作......................................233第 2 章 进行面试..............................................243.12.1 开始面试.................................................243.22.2 综合评价应聘者...........................................253.32.3 控制面试.................................................293.42.4 解读应聘者的形体语言.....................................313.52.5 进行测试.................................................343.62.6 结束面试.................................................374第 3 章 分析面试结果..........................................394.13.1 记录面试印象.............................................394.23.2 缩减最后面试人选.........................................404.33.3 安排后续面试.............................................414.43.4 检测应聘者对工作的适应能力...............................434.53.5 确定最后人选.............................................444.63.6 正确对待未录用的应聘者...................................465自我能力测试.........................................