4.2.1 Interview questions for professional volunteers4.2.1.1 Question 1What is your main job?Discussion and analysis4.2.1.2 Question 2Discussion and analysis4.2.1.3 Question 3Why do you want to be a volunteer and participate in the “Pro Bono” project? Please indicate and explain the most important motivation for you.Volunteer 1“I am willing to help others by doing voluntary service. In this way, my personal value can be proved by making a contribution to organisations in need of help and even the civil society. Besides, this voluntary project gives an opportunity to enhance professional skills. For example, I am responsible for the reconstruction of an NGO in terms of IT support. During the process of facilitating the design of its official website, I learned a lot of knowledge in the aspect of network application and public information”.Volunteer 2This interviewee works for the Chinese Red Cross. “Based on the work demand, I pay more attention to public activities and voluntary services. I am pleased to use my skills to help others.”Volunteer 3Volunteer 4Discussion and analysisThere is another important point that emerged; the fact that volunteer motivation is not static, but dynamic, and constantly evolving. One of the interviewees said:4.2.1.4 Question 4Did you receive standardisation training before starting the work?Volunteer 1Volunteer 2“In order to give me a big picture of the served NGO, such as background and current strategic planning, I will be trained in advance.”Volunteer 3“It depends on the specific work duty. If I am not familiar with the service NGO or the new system to be used during the work, Huizeren would offer some basic training.”Volunteer 4Discussion and ana...