摘 要随着信息技术的普与和不断进展,各行各业对于计算机的依赖性越来越大, 尤其是与我们息息相关的房地产行业,城市的不断进展使得越来越多的住宅小区遍布城区,如何高效的管理小区的各项业务,成为一个重要的问题。因此,通过设计一个小区物业管理系统平台,来提高小区管理的效率。在详细分析现有物业管理系统的基础上,以软件工程理论为指导,Java 语言为开发工具,以 MyEclipse8.5 为前台开发工具,MySQL5.0 为后台数据库开发工具,以 JDBC 技术为支持,利用了当前先进的 SSH 框架技术,开发了一个 B/S 架构的小区物业管理系统。小区物业管理系统共分为三个子系统,在注册和登录子系统中,用户可以进行注册和登录,已经注册的用户可以根据不同的权限,进入另外两个不同的子系统,即普通业主子系统和管理员子系统。在普通业主子系统中,可以实现业主登录密码修改,投诉和报修的录入查看,缴费查看,业主沟通等功能;在管理员子系统中,可以实现密码修改,增加管理员,管理小区业主的投诉、报修,在线沟通,收费管理等功能。通过该系统可实现小区物业管理效率的提高,能使业户得到更方便、更快捷、更满意的答复,减少了查找、更新和维护所带来的困难。关键词:物业管理系统;B/S 结构;JDBC;SSHAbstract With the development of information technology, all trades and professions were very much dependent on the computers, particularly close to the real estate industry, the development of city promote more and more resident area stretched across town. How to high - efficient management of district various business has been a hot topic. Thus, it is necessary to designmanagement system platform of residential property to increase efficiency of management of the community.Basing on the detailed analysis of existing property management system, guiding by the software engineering theory, taking Java language as development instrument, and MyEclipse8.5 as the prospects of development tools, MySQL5.0 tools for thebackground, also under the support of JDBC technology, using advanced SSH framework technology , the system of residenti...