弗布克人力资源管理操作实务系列员工胜任素养模型全案 赵淑芳 编著北 京目 录第 1 章 胜任素养模型的建立.......................................................................................................51.1 胜任素养模型的基本内容................................................................................................51.2 胜任素养模型的建立步骤................................................................................................71.3 胜任素养模型在人力资源管理中的应用........................................................................9第 2 章 高层管理人员胜任素养模型.........................................................................................132.1 总经办主任知识素养定义表..........................................................................................132.2 总经理助理知识素养定义表..........................................................................................142.3 执行总裁知识素养定义表..............................................................................................152.4 采购总监职业素养定义表..............................................................................................162.5 行政总监胜任素养模型..................................................................................................16第 3 章 市场部胜任素养模型.....................................................................................................173.1 市场部人员胜任素养模型..............................................................................................173.2 市场部人员职业素养定义表..........................................................................................173.3 市场调研经理胜任素养模型..........................................................................................183.4 公关经理胜任素养模型..................................................................................................19第 4 章 销售部胜任素养模型.........................................