北京理工大学珠海学院 2020 届本科生毕业论文鹤山市社区末端配送模式研究I北京理工大学珠海学院 2020 届本科生毕业论文鹤山市社区末端配送模式研究摘 要近年来，随着信息技术、国民经济等方面的快速发展，人们消费观念发生了转变，足不出户就能购买到世界各地的物品，因此中国快递业也迎来上升的趋势。网购的兴起与购物流程的精简，越来越多人加入网购大军，使得快递总量持续增长。快递的流通与末端配送的压力也随之不断增加，所需的人力物力也在不断增长。人们生活节奏不断加快，实体商场、餐馆等实体经营店也推出了商家自行配送或使用众包平台配送等配送模式来满足消费者的消费需求。作为末端配送最后一步的社区末端配送，因其配送条件复杂、配送地点分散的特点，所以是人力成本、时间成本消耗最大的一部分。如何提高配送效率、提高用户的消费体验，是社区末端配送模式一直需要探讨、寻求更好解决方法的问题。本文以鹤山市社区为研究对象，了解鹤山市社区末端配送目前现状与存在问题。通过实地走访、数据调查、问卷调查等方式进行调查与收集真实有效的数据并进行分析，结合分析结论提出解决鹤山市社区末端配送存在问题的有效对策。关键词：社区末端配送；众包模式；商家自行配送II北京理工大学珠海学院 2020 届本科生毕业论文The terminal distribution model research of Heshan communityAbstractIn recent years, the rapid development of information technology and national economy has changed the concept of consumption, can buy goods around the world without leaving home, so China's express delivery industry is also facing an upward trend. With the rise of online shopping and shopping process simplified, more and more people joined the army of online shopping, making delivery amount increasing. The pressure of express delivery and terminal distribution is also increasing, and the manpower and material resources required are also increasing. The pace of people's life is constantly accelerating. Brick-and-mortar stores such as shopping malls and restaurants have also introduced the distribution mode of self-delivery or crowdsourcing platform...
