摘 要酒店业的迅速发展使得酒店对人才需求的大大增加，各大酒店除了在原有的社会招聘渠道外，也纷纷将眼光投向了即将毕业的高等院校的学生。实习生补充了岗位人员的不足的同时如何管理好实习生，成为行业内面临的问题。本文问卷调查，从酒店对实习生管理、学校对实习生管理、实习生自身、家庭对实习生管理四个方面对厦门万丽度假酒店中的实习生管理模式进行研究。分析厦门万丽度假酒店的实习生管理模式中存在一系列问题，并有针对性的提出提升策略。通过本文的探讨研究，为厦门万丽度假酒店管理实习生做出参考。关键词：实习生；管理模式；厦门万丽度假酒店AbstractWith the rapid development of the hotel industry,the demand for talents has been greatly increased. In addition to the original social recruitment channels, the hotels have also turned their attention to the students who are about to graduate from colleges and universities. Interns to supplement the deficiency of the positions at the same time, how to manage intern become hotels are faced with the problem in this paper, the questionnaire survey, interns from the hotel management, school management of interns, interns for interns, family management four aspects to the trainee management models in the Renaissance Xiamen Resort & Spa were studied. This paper analyzes a series of problems existing in the intern management mode of Renaissance Xiamen Resort & Spa, and puts forward specific improvement strategies. Through the discussion and research of this paper, make reference for the management intern of Renaissance Xiamen Resort & Spa.Key words: Interns; Management Model; Renaissance Xiamen Resort & Spa目 录1 引言 11.1 研究背景及意义 11.1.1 研究背景 11.1.2 研究意义 11.2 国内外研究综述 11.2.1 国外研究现状 21.2.2 国内研究现状 21.3 研究内容和方法 31.3.1 研究内容 31.3.2 研究方法 42 相关概念及理论 42.1 实习生管理 42.2 实习生满意度 52.3 实习管理模式 53 厦门万丽度假酒店实习生...
