1 浅析 4S 店销售流程及销售技巧 目录摘 要................................................................................................................................................3关键词:4S 店;销售模式;销售技巧.........................................................................................3Key words:.......................................................................................................................................31 关于 4S 店的概念.........................................................................................................................31.1 社么是 4S 店......................................................................................................................31.2 4S 店的现状......................................................................................................................42 国内外汽车销售模式...................................................................................................................42.1 国外销售模式....................................................................................................................42.2 国内销售模式...................................................................................................................53 4S 店销售流程.............................................................................................................................53.1 4S 店销售流程..................................................................................................................53.1.1 销售流程的重要性.........................................................................................................53.1.2 销售人员的基本素质.....................................................................................................53.1.3 客户的开发....................................................................................................................53.1.4 客户的接待..................................