目 录摘 要..................................................ⅠAbstract......................................................................................................Ⅱ引 言..................................................11 相关理论研究.........................................................................................21.1 员工流失的基本概念....................................................................21.2 员工流失的方式............................................................................21.3 员工流失的原因............................................................................31.4 员工流失的影响............................................................................41.5 员工满意度....................................................................................52 杭州柏悦酒店员工流失现状分析.........................................................62.1 杭州柏悦酒店总体的概况............................................................62.2 杭州柏悦酒店的经营状况............................................................72.3 杭州柏悦的组织机构....................................................................72.4 杭州柏悦酒店人力资源现状........................................................83 杭州柏悦酒店员工流失成因分析.......................................................123.1 基于调查问卷的员工离职原因调查..........................................123.2 基于个别访谈的员工离职原因调查..........................................184 影响杭州柏悦酒店员工离职的原因...................................................214.1 企业内部管理因素分析..............................................................214.2 员工自身因素分析......................................................................234.3 社会环境因素分析......................................................................255 杭州柏悦酒店员工流失解决对策.......................................................285.1 制定科学合理的招聘环节.................
