本科论文摘 要近年来，新设备、新技术及新工艺被大量投入和应用到铁路运输企业，智能售检票机应用领域持续扩大，人工售检票岗位需求正逐渐减小，部分客运岗位职工出现富余。与此同时，智能机器维修人员、技术人员又出现缺口，使得铁路部门岗位调整和人力规划需要不断更新。本文选取 LY 车务段作为研究对象，进行问卷调查，了解智能售检票机应用现状，并对客运科人力资源现状进行概述，分析智能售检票机对客运岗位职工流动的影响，在此基础上提出了 LY 车务段客运科人力资源优化方案和应对措施。关键词：智能售检票机，铁路企业，人力资源管理，影响，对策本科论文AbstractIn recent years, a large number of new equipment, new technology and new technology have been put into and applied to railway transport enterprises, the application field of intelligent ticket vending machine has been continuously expanded, the demand for manual ticket vending posts has been gradually reduced, and some of the staff and workers in passenger transport posts have surplus. At the same time, intelligent machine maintenance personnel, technical personnel and a gap, so that the railway departments need to constantly update post adjustment and manpower planning. In this paper, the Ly Train Depot is chosen as the research object, a questionnaire survey is conducted to understand the current situation of the application of the intelligent ticket vending machine, and the current situation of the human resources in the passenger transport department is summarized, and the impact of the intelligent ticket vending machine on the mobility of staff and workers in the passenger transport posts is analyzed, on this basis, the paper puts forward the human resources optimization scheme and corresponding measures of the passenger transport section in Ly Depot.Key words： Intelligent tickets-vending and -checking equipment, Railway enterprise, Human resourc...
