目 录摘 要........................................................................................................................IAbstract.....................................................................................................................II引 言.......................................................................................................................41 相关理论概述........................................................................................................61.1 工作压力定义...............................................................................................61.2 工作压力源...................................................................................................62 国内外研究............................................................................................................82.1 国外研究.......................................................................................................82.2 国内研究.......................................................................................................93 职业压力调查......................................................................................................103.1 研究对象.....................................................................................................103.2 研究工具.....................................................................................................103.3 研究结果.....................................................................................................114 该公司的现状分析..............................................................................................194.1 销售人员面临较高的工作压力状况.........................................................194.2 员工缺乏压力管理的有效途径.................................................................194.3 企业开展压力管理服务工作的缺乏.........................................................195 对策及建议.............................