目录DaytodayOffice日常事务1Faxes传真2TelephoneCalls电话3MakingTelephoneAppointments电话预约4Memos备忘录5BusinessCorrespondence商业信函6PlacinganOrder下订单OfficeTalk办公室谈话7Coworkers同事8Bosses老板9Brainstorming集体讨论10Commuting乘公交车上下班11TheWorkingLunch工作午餐BusinessTrip商务旅行12InternationalBusinessTravel国际商务旅行13DressingforBusiness商务着装14HotelSituations旅馆情景15NegotiatingtheSubway乘地铁ClientReception接待客户16ReceivingClients接待客户17EntertainingClients招待客户18AccommodatingForeignClients接待国外客户19FactoryTours参观工厂BusinessCommunization商务交流20PersonalIntroductions个人介绍21SmallTalks聊天22DeliveringBadNews传达坏消息23PoliteQuestions礼貌提问24Farewells道别Negotiation谈判25ClarifyingtheStakes说明利害关系26MakingConcessions做出让步27DiscussingtheBottomLine讨论底线28AcceptingandConfirming接受和确认29HardBargainersVSSoftBargainers强硬的对手和温和的对手CompanyOrganization公司结构30CEO执行总裁31Stockholders股东32BoardofDirectors董事会33ManagerialStaff管理人员34LaborStaff普通员工MeetingsandInterviews会议和面谈35ExecutingMeetings开会36PerformanceReviews业绩评估37Agendas会议议程38MakingRequests提出要求Presentations业务陈述39PreparationandDevelopingYourTopic准备和展话题40IntroductionsandBeginnings介绍和开头41MakingTransitionsinthePresentation陈述中的过渡42Conclusions结论43O&A(QuestionandAnswerPeriod)提问阶段Data数据处理44Trends趋势45Systems制度46Scheduling日程安排47SWOTAn山sis态势分析48StatisticalReports数据统计报告Technology技术49Email电子邮件50ComputerTechnology计算机技术51RunninganInternetBusiness网上做生意52ElectronicGadgets数码产品53WebbasedMarketing网上营销FinancialTopics财务话题54Costing成本55Budgets预算56Auditing审计57TheEconomy经济58Fundraising集资LegalTopics法律话题59Confidentiality机密60Lawyers律师61Contracts合同62Copyright版权63Patents专利64EnvironmentalRegulations环境条例MarketingTopics营销话题65MarketingSurveys市场调查66TargetAudience目标消费者67PrintandMediaAdvertising印刷和媒体广告68PromotionalEvents促销活动69DevelopingtheMarket市场开发SalesTopics销售话题70SellingPoints卖点71TradeShows贸易展览72SalesReviews检查销售额73ProductDemonstrations产品演示74FollowinguponLeads线索追踪75CustomerService顾客服务InternationalTopics国际话题76Sourcing得到供货77Export／Import出口／进口78ExchangeRates汇率79InternationalGreetingMethods国际问候方式BigBusiness跨国公司80Mergers合并81Competition竞争82ClimbingtheCorporateLadder进入管理层83BranchOffices分支机构84Consulting咨询EmploymentPractices雇用惯例85FairPay公平薪酬86RecruitingPersonnel人员招聘87Retirement退休88Partnership合作关系89R&um6s简历90JobInterviews求职面试SocialandEqualityIssues社会和平等话题91WomenintheWorkforce职业女性92Discrimination歧视93Welfare福利94LaborUnions工会95StrikesandDemonstrations罢工和示威游行ContinuingEducation继续教育96ManagementTraining管理人员培训97Seminars／Workshops研究会／研讨会98CompanyRetreats公司培训99Teambuilding团队建设100MBA工商管理硕士1Faxes传真DialogueoneM:CanyouhavethebriefsfromtheAndersonfirm'slawyeronmydeskbytomorrowmorning.Therearequiteafewverytimesensitivematterswiththiscase.I'mafraidIcan'twaitanylonger.F:GettingthoseAndersonbriefshasbeenharderthanyoucanimagine.Ihavetriedtocontacttheirlawyermanytimes.ButeverytimeIcall,Hissecretarysayshe’sinameetingoroutoftheofficeorawayonbusiness.Iambeginningtothinkheistryingtoavoidme.M:That'shighlypossible.Heknowsifwem...
