本科论文Abstract With the continuous development of the economy, emerging industries keep rising. Since 2014, the payment industry has started to sprout and develop rapidly, with many enterprises focusing on payment services emerging, ushering in the golden age of the payment industry. Shenyang minkang electronic technology co., ltd. is in this wave of development. As the industry continues to mature and grow, and the products are constantly updated, optimized and upgraded, enterprises in the payment industry also have many problems, among which the loss of human resources has become the most prominent problem in enterprise management. The enterprise mainly takes the payment terminal as the main part, and the way of product promotion basically adopts the method of ground push and telephone sales. Shenyang minkang electronic technology co., ltd. is just the way of ground push, so the problem of human resources loss of the enterprise is mainly the problem of the loss of sales staff. This paper collects and collates the domestic and foreign research results on the problem of staff turnover, and briefly expounds the characteristics and influencing factors of staff turnover. From the internal management factors to the external market factors and personal factors, the paper analyzes the influencing factors of personnel turnover. In addition, the company's internal sales personnel's age, education, length of service, and other aspects of the characteristics of the summary, to understand the actual situation of employees, to provide more accurate countermeasures. Based on the analysis of the current situation of human resources and the current situation of the company's industry, this paper analyzes the causes of...