Chapter1IntroductiontoOrganizationalBehaviorTrue/FalseQuestions1.Organizationalbehavioristhestudyofhumanattitudes,behavior,andperformanceinorganizations.2.Organizationalbehavioristhestudyofvalues,goalsandpoliciesinanorganization.3.Thestudyoforganizationalbehaviorfocusesonorganizations,groupsandindividuals.4.Organizationalbehaviordrawsonmanydifferentbusinessdisciplines.5.Contributionsfrompsychology,sociology,economicsandindustrialengineeringareappliedinorganizationalbehaviortheory.6.Practicalexperienceismorerelevanttothestudyoforganizationalbehaviorthanresearchandtheory.7.Scientificmanagementinvolvesthestudyofworkprocessestomakethemmoreefficient.8.Efficiencyandqualitycanbeimprovedbystudyingworkprocesses.9.Administrativemanagementproposesthatamanager'sjobincludethebasicfunctionsofplanning,organizing,commanding,coordinatingandcontrolling.10. Organizationscouldreduceconflictbygettingemployeesandmanagersfocusedonsharedgoals.ShortAnswerQuestions1.consistsoftheactionsandinteractionsofindividualsandgroupsinorganizations.Answer:organizationalbehavior(OB)2. Asocialentitythatisgoaldirectedanddeliberatelystructuredisknownasa(n).Answer:organization3.isaschoolofmanagementthatinvolvesdevelopingastandardmethodforperformingeachjob,trainingworkers,andofferingwageincentives.Answer:scientificmanagement4. Theschoolofmanagementexploreswaysmanagerscaninfluenceproductivitythroughhumanrelations.Answer:humanrelationsEssayQuestions1.Describethevariousmanagementschoolsofthought.Answer:•Scientificmanagement—developedastandardmethodforperformingeachjob,trainedworkersinthestandard,eliminatedinterruptions,andofferedwageincentives.•Administrativemanagement—identifiedwhatstructuredwouldbemostefficientinagivenenvironmentandadvocatedputtingpoliciesandproceduresintowriting.•Humanrelationsschool—exploredwaymanagerscouldinfluenceproductivitybyestablishingpositiverelationshipswithemployees.•Managementscience—appliesscientificmethodandmathematicalmodelstomanagementproblems.•Opensystems—desc...
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