目 录摘 要.................................................................................................................IAbstract..............................................................................................................II引 言.................................................................................................................11 广发证券公司鞍山鞍山市营业部业务发展环境分析..................................21.1 宏观环境分析...........................................................................................21.2 行业竞争分析...........................................................................................32 广发证券鞍山市营业部业务发展存在的问题..............................................52.1 客户服务定位不准...................................................................................52.2 收入结构仍待优化...................................................................................62.3 业务发展力量不足...................................................................................62.4 缺少合理的价格策略...............................................................................73 广发证券鞍山市营业部业务发展的建议......................................................83.1 完善客户服务制度...................................................................................83.2 新增业务结构...........................................................................................83.3 增强业务发展力量...................................................................................83.4 制定合理的价格策略...............................................................................9结 论...............................................................................................................10参考文献...........................................................................................................11致 谢........................................................................